- We will ship our mechanize directly from Japan. This sending cost is to out side of Japan. You can get merchandise with other cost if you live in Japan. Please ask us at the time.
- Please confirm the shipping cost on below shipping charge list. Shipping charge is based on the total amount you purchased.
- It is not depending on the weight of the dolls/parts. Basically, shipping charge is as following. However, we might add some fee if the products you ordered are heavier or have oversize than our image. I'll tell you a correct shipping charge if you would like to purchase big size items.
About shipping charge
- The shipping charge list is without a fee or tax of your country. We're not sure the each cost (VAT or something fee) because it is deferent from depending on your country. Please confirm the own cost of your country if you would like to know that before placing an order.
Tax and Fee
This shipping charge use for regular items.
Heavy or oversize merchandise are different from the list.
- Please use a shopping cart system, inquiry form and E-mail. I'm worry about our mistake when you call us because I might misunderstand what you said. We can't call and send a letter if you give us an inquiry or an order so please write your E-mail address exactly
About placing an order and asking a question
- You can pay by PayPal, credit card(You can see below cards), I.P.M.O. (International Postal Money Order) . Please tell us if you want to pay by I.P.M.O.
- Our English web site has PayPal shopping cart system. It is secure. We never know customers credit card number. Because it is managed by PayPal
About shopping cart form
About Personal information
- We never sell, or exchange any of your private information, Email addresses, or purchase records with anyone. The government affiliated agencies pressed on us if shearing it.
- We always do my best on your purchase. If, for any reason, you are unhappy with your purchase, return the item within 14 days for a refund minus a 15% restocking fee. Shipping charges are not refundable (items sold with free shipping will be assessed a shipping charge).
- All returns must be in new condition with original packing material. Merchandise in less than new condition can not be returned. A specialty merchandise for you can not be returned for any reason.
- If a merchandise was broken when you got it. We will send new merchandise quickly response. Please tell me the time and attach the picture. Sometimes, we don't have same merchandise also we have to spend many time to get it. Please tell us your opinion at that time. We can send another merchandise. And we will refund quickly response by PayPal
Kimekomi doll store
- Address: 597-11 Aiharamachi, Machidashi, Tokyo,
- 194-0211 JAPAN
- Fax: +81-42-772-7515